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Privacy Policy

Your privacy matters to us. This policy explains how NexusOne collects, uses, and protects your personal information.

Last updated: July 18, 2026

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1. Introduction

NexusOne Learning Management System ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

We follow data protection practices aligned with India's Digital Personal Data Protection Act (DPDP Act, 2023) and other applicable privacy laws in the jurisdictions where our partner schools operate.

2. Information We Collect

2.1 Personal Information

  • Students: Name, email, date of birth, grade level, student ID, academic records
  • Teachers: Name, email, phone number, subject specialization, employment details
  • Parents/Guardians: Name, email, phone number, relationship to student
  • Administrators: Name, email, phone number, role, administrative permissions

2.2 Educational Data

  • Assignment submissions and grades
  • Quiz and test results
  • Attendance records
  • Learning progress and analytics
  • Course enrollment and completion data

2.3 Technical Information

  • IP address and device information
  • Browser type and version
  • Usage patterns and platform interactions
  • Log files and system diagnostics

2.4 Mobile Device Permissions (Mobile App)

To deliver educational and school management features, the NexusOne Mobile Application may request explicit access to the following device capabilities:

  • Camera & Photo Library: Used strictly when you choose to take or upload photos of assignment homework, fee payment transfer screenshots (UPI/bank receipts), or user profile pictures. We do not access your photos without user-initiated actions.
  • Location (Foreground & Background): Used strictly for real-time school bus tracking and student transit safety. Location data is only shared during active school transport trips with authorized school administrators and parents, and is never sold or used for marketing.
  • Push Notifications: Used to deliver critical school announcements, timetable updates, fee reminders, and student bus arrival alerts.

3. How We Use Your Information

Educational Purposes

  • Provide educational services and course content
  • Track academic progress and performance
  • Generate reports for teachers and parents
  • Facilitate communication between stakeholders

Platform Operations

  • User authentication and account management
  • System security and fraud prevention
  • Technical support and troubleshooting
  • Platform improvements and updates

Communication (With Your Consent)

  • Send important notifications and updates
  • Respond to inquiries and support requests
  • Share educational announcements
  • Emergency communications (with consent)

4. Information Sharing and Disclosure

We DO NOT sell your personal information

We never sell, rent, or trade personal information to third parties for marketing purposes.

We may share information in these limited circumstances:

  • Educational Partners: With explicit consent, we may share data with approved educational service providers
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety Concerns: To protect the safety of students, staff, or the public
  • Service Providers: With trusted vendors who help operate our platform (under strict data protection agreements)

5. Your Privacy Rights

Right to Access

Request a copy of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete information

Right to Erasure

Request deletion of your personal data

Right to Restrict Processing

Limit how we use your information

Right to Data Portability

Export your data in a machine-readable format

Right to Object

Object to certain types of data processing

Exercise Your Rights: Visit your Data Rights page or contact us at info@nexus-one.in

6. Data Security

Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Access Control

Role-based access ensures only authorized personnel can access data

Regular Audits

We conduct regular security audits and vulnerability assessments

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser or our Cookie Policy page.

Essential Cookies

Required for platform functionality

Analytics Cookies

Help us improve the platform (optional)

Preference Cookies

Remember your settings (optional)

8. Children's Privacy (Under 16)

We take special care to protect children's privacy. For users under 16 years old:

  • Parental Consent Required: We obtain verifiable parental consent before collecting personal information
  • Limited Data Collection: We only collect information necessary for educational purposes
  • No Marketing: We never use children's data for marketing or advertising
  • Parental Rights: Parents can review, modify, or delete their child's information at any time
  • Safe Environment: We maintain a safe, educational environment free from inappropriate content

Parents: Contact us at info@nexus-one.in to exercise your rights regarding your child's data.

9. Data Retention

Student Records

Retained for 7 years after graduation or withdrawal

Required for transcript requests and educational continuity

Staff Records

Retained for 5 years after employment ends

Required for reference and legal compliance

Automated Cleanup: Our system automatically anonymizes or deletes data when retention periods expire, while preserving necessary educational records in compliance with legal requirements.

10. International Data Transfers

Your data is stored and processed on secure cloud infrastructure. If your data ever needs to be transferred across borders, we take reasonable steps to ensure it remains protected, including:

  • Contractual data protection obligations with our service providers
  • Encryption of data in transit and at rest
  • Access restricted to authorized personnel only
  • Your explicit consent for specific transfers, where required

11. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through:

  • Email notifications to registered users
  • Prominent notices on our platform
  • Updated "Last Modified" date at the top of this policy

12. Contact Information

Data Protection Queries

Email: info@nexus-one.in

Phone: +91 97778 54384

General Support

Email: info@nexus-one.in

Phone: +91 97778 54384

Hours: Monday–Saturday, 9 AM – 6 PM IST

Data Protection Concerns

If you have concerns about our data practices that we haven't been able to resolve directly, you may also contact the applicable data protection authority in your jurisdiction.

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